Reference

arista88 Privacy Policy: What We Collect and Why

This Privacy Policy sets out exactly how arista88 collects, uses and protects the personal information you share when you open an account, make a deposit via DANA, OVO…

Account data protectedDANA & QRIS transaction privacyClear data-retention termsYour right to request changesContact path always open

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Explore What This Policy Covers

arista88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register on arista88, we collect the information needed to verify your identity and process payments — your name, phone number, email address and the wallet or bank details you link for deposits or withdrawals. Payment data tied to DANA, OVO, GoPay and QRIS is

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handled only for transaction processing; we do not store full wallet credentials beyond what is required to confirm a transfer. Data shared during a bank transfer through BCA, BRI, Mandiri or BNI follows the same scope — used solely to reconcile your deposit or withdrawal status.
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Where local law permits, we may retain transaction records for a defined period to meet financial record-keeping obligations. All stored data sits behind encrypted servers, and access is restricted to personnel whose role requires it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Live Chat

Our live-chat team is available around the clock. Start a chat directly from the account page to submit a data-access or data-correction request and receive a reference number within minutes.

Email Support

Send a detailed privacy request to our support email and we aim to respond within 48 hours. Include your registered phone number so our team can locate and verify your account record quickly.

In-Account Form

Log in, open Settings, then select the Privacy Request tab to submit a deletion or data-export request. The form pre-fills your account details, reducing back-and-forth confirmation steps.

HOW WE PROTECT YOUR ACCOUNT

See How arista88 Manages Your Personal Data

From the moment you open your account, we apply a layered approach to data security — encrypted storage, access controls and a clear retention schedule so your information is never held longer…

Encrypted Storage

All account and payment data is stored using encryption at rest. Only systems and personnel with a verified operational need can read or process your records at any time.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on your device. You can adjust cookie preferences through your browser settings at any point.

Data Retention Schedule

Account records are retained for the period required by applicable financial regulations where local law permits, then deleted or anonymised. We do not hold your data indefinitely after an account is closed.

Phone Verification

Your phone number is verified before account access is granted. This step protects your account from unauthorised logins and ensures that password-reset messages reach only your registered number.

Third-Party Sharing Limits

We share data only with payment processors — such as the networks behind DANA, OVO and QRIS — and identity-verification partners. We do not sell your personal information to advertisers or data brokers.

Data Change Requests

You can request a correction, export or deletion of your personal data at any time through the in-account Privacy Request form or by contacting support. We aim to action confirmed requests within 14 days.

Common Questions About Privacy on arista88

We have gathered the questions our account holders ask most often about how their data is handled, who can access it and what rights they hold. If your question is not listed here, reach out via live chat or the in-account Privacy Request form for a direct answer.

We collect your name, phone number, email address and the payment method details you provide — such as your linked DANA or OVO wallet — to verify your identity and process deposits or withdrawals accurately.

Payment data tied to QRIS, DANA, GoPay and OVO is used only to process and confirm your transactions. We do not store full wallet credentials or share payment details with unrelated third parties.

Yes. Log in, open Settings and select the Privacy Request tab to submit a data-export request. We aim to deliver your data package within 14 days of verifying your identity.

We retain records for the period required by applicable financial regulations where local law permits. Once that period ends, data is deleted or anonymised and is no longer accessible to our team.

We share data only with payment-processing networks such as DANA, OVO and QRIS, and with identity-verification services. We do not sell or rent your personal information to advertisers or marketing platforms.

Submit a deletion request through the in-account Privacy Request form or contact our support team via live chat. After identity verification, we action confirmed deletion requests within 14 days.

Our Privacy Policy applies to all account holders. However, specific data-handling obligations and your rights in relation to certain records depend on local law in your region of Indonesia.

arista88 Privacy Policy: What We Collect and Why

Reach Us About Your Privacy Rights

Live Chat

Email Support

In-Account Form

See How arista88 Manages Your Personal Data

Encrypted Storage

Cookie Controls

Data Retention Schedule

Phone Verification

Third-Party Sharing Limits

Data Change Requests

Common Questions About Privacy on arista88

01 What personal data does arista88 collect when I open an account?

02 How does arista88 use my QRIS or DANA payment data?

03 Can I request a copy of my personal data held by arista88?

04 How long does arista88 keep my account and transaction records?

05 Does arista88 share my information with third parties?

06 How do I ask arista88 to delete my personal data?

07 Does the arista88 Privacy Policy apply differently based on where I am in Indonesia?

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