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arista88 Legal Terms You Need to Know

Our legal framework sets out the rules that govern your account, your data and your relationship with arista88, where local law permits.

Terms of UsePrivacy PolicyCookie NoticeAccount RulesData Retention
arista88 arista88 Legal Terms You Need to Know
LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

If you have a question about our terms, need to exercise a data right, or want to report a policy concern, our support team is available around the clock. You can reach us through live chat directly inside your account dashboard, via email for written requests that require a formal response, or through our 24-hour help line. Account holders in Yogyakarta and across Indonesia can expect an initial response within one business hour for live chat, and within 24 hours for email submissions.

Team online

Live Chat

Access live chat from inside your account dashboard. We respond within one business hour and can escalate policy queries directly to our compliance team.

Email Support

Send written legal or data requests by email. Formal submissions — such as data access or deletion requests — receive a documented response within 24 hours.

Help Centre

Our 24-hour help centre handles account access, policy questions and wallet status checks. Available every day with no gap in coverage.

DATA AND ACCOUNT SECURITY

How We Handle Your Data, Cookies and Account Access

Security and transparency sit at the core of how arista88 manages account data. We use industry-standard encryption across every account login, payment request and session record.

Data Handling

We collect only the account and transaction data needed to operate your wallet and process payments. No data is sold to third parties. Wallet activity via DANA, OVO, GoPay and QRIS is logged solely for transaction verification.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences from the account settings page without affecting your wallet access.

Account Security

Phone verification is required before full account access is granted. Two-factor authentication is available as an optional step and we recommend enabling it before your first QRIS or bank transfer deposit.

Data Retention

Transaction records, including virtual account and bank transfer receipts via BCA, BRI, Mandiri and BNI, are retained for the period required under applicable financial regulation. You may request a copy at any time.

Your Data Rights

You have the right to request access to your stored data, correct inaccuracies or ask us to delete your account information, where local law permits. Submit requests through our email channel for a documented response.

Policy Updates

When our terms are revised, we publish the updated version on this page and note the effective date. Continued use of your account after the update date constitutes acceptance of the revised terms.

Legal Questions About arista88 Answered

These are the questions we receive most often about our legal terms, data practices and account policy. If your question is not covered here, reach us via live chat or email for a direct answer.

Our Terms of Use apply from the moment your account is created. They cover gameplay, wallet use via DANA, OVO, GoPay and QRIS, and all communications. Access depends on local law in your region.

We do not sell your personal data. Information is shared only with payment processors — such as those handling DANA or QRIS transactions — strictly to complete your requested transaction and for no other purpose.

Send a written request through our email support channel. We will verify your identity against your account phone number, then deliver your data summary within 24 hours of confirmation.

We use session and analytics cookies. You can adjust non-essential cookie preferences in your account settings. Turning off analytics cookies does not affect your wallet access or game sessions.

Transaction records, including bank transfer receipts via BCA, BRI, Mandiri and BNI, are kept for the period required by applicable financial regulation. You may request a copy through our support email at any time.

We publish revised terms on this page with an effective date. If you continue using your account after that date, our updated terms apply. You may contact us before that date if you have concerns about a specific change.

Yes — access to specific features and markets depends on local law. Where local law permits, you can use the full lobby including Dragon Tiger tables and Crash Games. Check this page for current jurisdiction notes.